FAQ

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    Symi Garden Studios information

    Welcome to Symi Garden Studios and our collection of accommodations on the beautiful island of Symi.
    Below you will find all the information you may need

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    New reservations , prices and availability

    On our official website, symigardenstudios.gr, you can explore our full collection of accommodations on the island of Symi.

    You can browse detailed photographs, property information and prices to select the accommodation that best suits your preferences, needs and budget.

    All reservations must be made online through our official website or our partner booking platforms.

    We do not accept reservations by telephone or cash payments for bookings.

    Our official website offers better rates compared to the booking platforms.

    To check availability and complete your reservation, please visit symigardenstudios.gr.

    Thank you, and we look forward to welcoming you to Symi.

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    Arrival instructions and property access

    Please carefully check the emails and messages you have received regarding your reservation.
    Our instructions include detailed information, photographs of your accommodation and directions to help you easily locate your apartment or room.

    Important information for guests staying at
    Symi Garden Studios:
    If you have booked a room at our hotel, please make sure you have provided your correct mobile phone number, including your international country code.
    On the day of your arrival, we will send you all the necessary information about your room, including your access codes, via WhatsApp.

    If you have booked one of our other apartments or properties, please follow the instructions sent to you by email or through your booking platform.
    Please also check your email's spam or junk folder.

    Thank you for your cooperation

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    Check-In,Check-Out and key collection

    Please note that check-in is available from 3 PM, and check-out is until 11 AM.

    All our accommodations operate with self check-in and self check-out, meaning that no staff assistance is required for your arrival or departure.
    Outside the entrance door of each accommodation, you will find a secure key lockbox.
    To access your accommodation, please enter the personal access code we have sent you, open the lockbox and collect your key.
    You can then unlock the door and enter your accommodation.

    Very important: When checking out, please return your key to the lockbox and make sure it is securely closed.
    Early check-in cannot be guaranteed, as previous guests may still be occupying the room and our housekeeping team requires time to clean and prepare the accommodation.

    Please plan your arrival accordingly.

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    Luggage Storage

    If you arrive before check-in or wish to leave your luggage after check-out, you may use our available luggage storage options.

    For Symi Garden Studios, you may leave your luggage in the hotel's reception area, on the right-hand side of the entrance. The area is monitored by security cameras.

    For LOS 1 and LOS 2 apartments, you may leave your luggage at LOS Art Yacht Club restaurant, located directly below the apartments.

    For Kali Strata 1 and 2, as well as Pitini 1 and 2, you may leave your luggage at Nikolas Patisserie, the pink building.

    For our other accommodations, please refer to the instructions provided with your reservation.
    Thank you.

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    Booking Changes and cancellations

    For any changes or cancellations, please submit your request through the platform where you originally made your reservation, such as Booking.com, Airbnb or Expedia.
    If you booked directly through our Official Website, please contact us in writing by replying to your booking confirmation email.

    All changes and cancellations are subject to the terms and cancellation policy of your reservation.
    Please note that booking modifications and cancellations cannot be processed by telephone.

    Thank you for your understanding and cooperation.

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    Urgent assistance during your stay

    If you are currently staying at one of our properties and are experiencing an urgent issue that requires immediate assistance, please press 6 in our telephone menu. After pressing 6 please stay on the line while your call gets transfered to our guest assistance team.

    This option is reserved exclusively for urgent issues during your stay.
    For general enquiries, reservation information or non-urgent matters, please use the other options in our telephone menu.

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    Transfers from/to Symi Port

    Please note that our accommodations do not provide a pickup or transfer service from the port.
    However, we can recommend an alternative transportation option for your convenience.
    For further information and to arrange your transfer, please call:
    +30 22460 71695
    Please contact this number directly to enquire about availability and transfer prices.
    Thank you.

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    Contact our team via WhatsApp

    For non-urgent matters, our guest assistance service is available exclusively through written WhatsApp messages, rather than telephone calls.
    Please send your message via WhatsApp to the following number:
    +30 695 580 9852
    To help us assist you as quickly as possible, please include your full name, the name of your accommodation and your reservation number.
    A member of our team will respond as soon as they are available.
    Thank you for your understanding and cooperation.

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    Frequently Asked Questions

    1. What kind of accommodation can I book on SymiGardenStudios.gr?
    Our website offers much more than studios. You can choose from cozy studios, spacious apartments, traditional neoclassical homes, seafront properties, and private villas across Symi Island. Whether you're planning a romantic escape, a family holiday, or a longer stay, you'll find accommodation to match your travel style and budget.

    2. Which area of Symi is best for my stay?
    It depends on the experience you're looking for. If you'd like to be close to cafés, restaurants, shops, and the colorful harbor, choose one of our properties in Gialos (Symi Port). If you prefer extra privacy, panoramic sea views, or a quieter atmosphere, you'll also find beautiful homes in other parts of the island. Each property page includes its exact location and nearby attractions.

    3. How close are your properties to Symi Port?
    Many of our accommodations are just a short walk from Symi Port, making it easy to arrive by ferry and settle in without needing a car. Several apartments are located only seconds or a few minutes from the waterfront, while others offer elevated locations with beautiful panoramic views.

    4. Do the accommodations have kitchens?
    Yes. Most of our studios and apartments include a fully equipped kitchenette or kitchen with everything you need to prepare breakfast, snacks, or home-cooked meals during your stay. It's a great option if you enjoy the flexibility of self-catering.

    5. Can I easily reach Symi's beaches from your properties?
    Absolutely. Several of our accommodations are within walking distance of sea taxi departures, making it simple to visit famous beaches such as Agios Georgios Dysalonas, Nanou, Marathounta, Agia Marina, and Pedi Beach. Exploring the coastline is one of the highlights of staying on Symi.

    6. Are your accommodations suitable for families and groups?
    Yes. While some properties are perfect for couples, we also offer larger apartments and houses with multiple bedrooms that are ideal for families, groups of friends, or guests planning an extended holiday together.

    7. Do you offer discounts for longer stays?
    Yes! We regularly offer special promotions, including early booking discounts and reduced rates for stays of 7 nights, 15 nights, or even a full month. Check our Special Offers page to find the latest deals before you book.

    8. What can I find near the accommodations?
    Depending on the property you choose, you'll be close to traditional tavernas, seafood restaurants, cafés, bakeries, supermarkets, banks, boutiques, and local attractions. Many accommodations are also conveniently located near ferry arrivals and sea taxi departures, making it easy to explore the island.

    9. Will I have Wi-Fi and air conditioning?
    Yes. Most of our accommodations include complimentary Wi-Fi and air conditioning, helping you stay comfortable whether you're visiting during the warm summer months or working remotely while enjoying island life. Please check the amenities listed on your chosen property's page before booking.

    10. Which accommodation should I choose for the best sea views?
    If waking up to views of Symi's famous harbor is your dream, you'll find several apartments and houses with furnished balconies or terraces overlooking the Aegean Sea. Simply browse the property descriptions and photos to choose the view that suits you best.

    11. Is it better to stay near Symi Port or higher up on the island?
    Both options offer a different experience. Staying near the harbor gives you easy access to restaurants, shops, cafés, and ferries, while accommodations located higher on the hillside reward you with quieter surroundings and spectacular panoramic views over Symi's colorful neoclassical town. The best choice depends on the type of holiday you're planning.

    12. Why should I book directly through SymiGardenStudios.gr?
    Booking directly through our official website gives you access to our complete collection of accommodations, exclusive long-stay and early booking offers, secure online reservations, and direct communication with our team if you have questions before or during your stay. We're here to help you find the perfect place to experience the beauty of Symi Island.